The advantages of DAF ITS

• One telephone number throughout the whole of Europe: +31 40 214 3000
• 24 hours a day, 7 days a week, 365 days a year
• Assistance in ten different languages
• Fast and efficient assistance via 1100 DAF dealers and service points in Europe
• ITS brings peace of mind to the driver, organises a guarantee of payment and handles other financial issues
• An in-house service, located in the heart of the DAF organization
• Also for trailer, superstructure and the driver
• Dedicated and highly trained technicians ensure that most of the vehicles are repaired on the spot
• ITS will alert the driver’s home base and inform the company about the latest progress on repairs
• Your truck back on the road with a minimum amount of delay

DAF International Truck Service (ITS) - Service throughout Europe

If your truck breaks down unexpectedly, a quick telephone call to our ‘International Truck Service’ (ITS) will be enough to get your DAF back on the road with the minimum amount of delay. And this applies not only to breakdowns but also to situations in which you are involved in an accident or require assistance with paying a fine in a foreign country. All free of charge, because the help we provide is just part of the service we offer our DAF customers. The International Truck Service can be reached 24/7 at +31-402143000. You can find this number in the manual provided as standard in your truck, along with a list of European DAF dealers.

What you can expect

We will contact you by telephone while you are waiting and inform you as to when help is expected to arrive. Generally speaking, someone will arrive to repair or tow your truck within 6 hours. However, we always strive to help you as quickly as possible. If your truck has to be towed and the spare parts you require are not immediately available, we will check out alternative transport for you. Payment is made afterwards through your own DAF dealer, so that you can get back on the road without further delay.